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Frequently Asked Questions

Our Products

Q1: Are all Bumbledukes products available online?

Only a selection of our products are featured online and Bumbledukes is always developing new products behind the scenes.

We’re always happy to try to help you hunt down your favorite candy too. If there is a specific candy you crave, just drop our candy concierge service an email at: hello@awesomecandy.co.uk

Q2: Can Bumbledukes do bespoke gift candy bags, sweet jars and sweet hampers?

Yes indeed! Our gifting department handles both standard and bespoke orders. If you have a specific product in mind, they can help you put together as much or as little as you need.

Stuck for candy gift ideas? Our concierge will be more than happy to assist you in creating a one of a kind candy gift. Our gifting department can be reached via hello@awesomecandy.co.uk Please note: as this is a bespoke order service, all orders are non-returnable.

Q3: Can Bumbledukes personalize something for me?

Yes indeed. Bumbledukes has a wide variety of items that can be personalized with your own message! Please keep in mind that once approved, personalized products do take more time to produce and they are not returnable or exchangeable. To enquire or place an order, please contact our gifting department on: hello@awesomecandy.co.uk

Q4: Can I purchase a gift card online?

We are introducing electronic gift cards as soon as we can. In the meantime, we can make special arrangements for you. Just get in touch and we’ll see what we can do.

Our Ingredients

Q1: What About Ingredients?

We try to stay abreast of the leading confectioners’ ingredients, nutritional and dietary information but there is always a possibility a manufacturer could change the composition of their candies without notice.

It’s always sensible to consult the confectionery manufacturers to confirm up to date ingredient usage before purchase. Please always read the packaging of any confectionery products you purchase from us too.

Q2: Does Bumbledukes have sweets suitable for someone with peanut allergies?

Most of our candies are produced in plants that work with peanuts and nuts so traces could be present in any of our candies unless otherwise stated. We suggest if you are allergic to peanuts/nuts, please consult the manufacturer or email our customer services department: hello@awesomecandy.co.uk

Q3: Does Bumbledukes sell kosher or halal candy?

Yes, we do carry candy that is manufactured in kosher certified factories and halal certified candies. You may run a search using the term ‘kosher’ or ‘halal’ to find these items, or simply browse our site and those items that are kosher or halal will be displayed with the detail in the product description. If you require further help or attention, you may also email our customer services department: hello@awesomecandy.co.uk

Q4: Does Bumbledukes sell sugar-free candy?

Absolutely. We do offer a variety of sugar-free candy options. You can browse our sugar free section or simply do a search on our site using the words ‘sugar free’ and available items will appear. If you require additional assistance, please email us at hello@awesomecandy.co.uk

Payment

Q1: How can I pay?

Bumbledukes accepts payments via Amazon and Paypal, by personal cheque or by bank transfer on arrangement. We are working on new payment options to ensure your shopping experience is simple, smooth and secure.

Miscellaneous

Q1: Can Bumbledukes make a donation to my charity or event?

As much as we would like to honor all donation requests, Bumbledukes receives far more requests for donations than we can support annually. As a result, we choose organizations to support every year. Unfortunately, we cannot accept solicitations for additional donations. We do however wish you all the best with your fundraising efforts.

Q2: Do you offer Bumbledukes products via wholesale?

Yes. Please reach out to our wholesale department at can be reached at hello@awesomecandy.co.uk for further information.

Q3: Does Bumbledukes offer wedding or party favors?

Yes. We offer a large assortment of personalized and general party favors. Feel free to contact one of our celebrations candy specialists at: hello@awesomecandy.co.uk

Q4: Does Bumbledukes supply corporate gifts?

Yes. Just drop us a line on: hello@awesomecandy.co.uk

Placing A Sweet Order

Q1: Can I create an account when I place my order?

Yes. You get the option to create an account when you place your order with Bumbledukes. We advise that you set up an account in order to easily access and track your order history and update information.

If you have any queries about setting up an account during checkout, please email us. Note: Once orders have been placed, you cannot create an account associated with that order retrospectively.

Q2: Does my confectionery package include prices or credit card information?

We may include a general packing slip with each order, which includes the order number, shipping address, billing address, a gift message (when applicable) and details of the items ordered.

The slip will not include prices (to include product and shipping costs) or credit card number information.

Q3: How can I purchase Bumbledukes confectionery?

Our website has the latest encryption technology for your security. If you still have reservations, we will be glad to organize an alternative payment method with you. Please drop us an email.

Contacting Us

To enquire about product information, order information, shipment, tracking or payment, just hit us with an email: hello@awesomecandy.co.uk Have a nice day now.

About us

Bumbledukes is an extraordinary British sweet shop and home to some extremely good confectionery. From traditional confectionery favourites that have tickled taste buds for decades to the very latest in contemporary confectionery innovations, you’ll find it all here.....Read more

Testimonials

" Ate them all the same day . Now feel sick. couldn't help it all so nice "

Charlotte, Southampton.

" Outstanding customer service and item arrived 2 days after ordering. Seller went out of their way to accommodate my needs. Will happily buy again. The product is amazing! Can’t stress how happy I am with this. Top seller, top product. "

Evan, Co. Antrim.

" Excellent Items , Packaged well and delivered on time. I would recommend to anyone. "

John, Orpington

" Great Company to deal with - will buy from again "

Helen, Swindon

" Arrived quickly and well packaged. A fun gift for Easter . "

Sarah, London

" I was really happy with the box of peanut butter goodies I ordered for my boyfriend for valentines day. He was made up! Thankyou! "

Keisha

" Peanut butter delight for those that love this. Item arrived well packaged before estimated delivery date. The seller contacted me regarding delivery address and was very polite. Would definitely recommend this seller. Thank you "

Jenny, Chesterfield.

" Product arrived early, product as described. Would definitely recommend seller and product "

Michelle, East Sussex

" Ordered on the Thursday and it got delivered the next day. This was for part of my boyfriends valentines and he loved it. "

Lisa, Kilmarnock.

" We had a problem with delivery as the first parcel went astray. These sellers went out of their way to make sure I had my fudge in time for xmas.lovely lovely people "

Dorothy, Reading

" Great service and my expections were exceeded in every category. All Daisy Duke Candy products are brilliant and when I have sent them as gifts (or just for me) the response is amazing. I absolutely recommend this to all! "

Emma, Harlow

" This seller is an absolute delight! They were so helpful and friendly and the stuff they sell is brill :) highly reccommend! "

Victoria, Stamford.

" items arrived before estimated date given. goods arrived in good condition in a lovely box making the item great for a gift. excellent service. date given. "

Val, Swansea.

" My nephew absolutely loved it, said it was the best Christmas present he got "

Sophie, Great Yarmouth

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