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Privacy & Cookies Policy

Daisy Duke’s American Candy Store respects your privacy. Consistent with our commitment to providing you an enjoyable and relevant online experience, we have found that collecting Personal Information (defined below) through www.daisydukesamericancandystore.com (the ‘Site’), affiliated sites and our retail stores (referred to in this Privacy Policy as the ‘Stores’), improves our understanding of the products and services most relevant and useful to you.

Our Privacy Policy (‘Policy’) describes the type of information we may gather online and in our retail outlets and how we may utilise this information. Please read this information carefully.

By accessing the Site and shopping in our retail outlets, you agree to be bound by this Policy. This Policy may be updated from time to time. Accordingly, you should check the date of this Policy (which appears at the end of the Policy) and review any changes since the last version. If at any time you do not agree to the terms of this Policy, please do not use this Site and refrain from purchasing from us.

Our products are also available for sale in Daisy Duke’s American Candy Store shops within department stores and within other retail environments (e.g. via independent retailers/ shopping centre RMUs/ mobile retail unites etc.) other than our own Stores.

Data collected in these stores is the property of the department stores or such other retail stores and is not provided to Daisy Duke’s American Candy Store. If you have questions about the privacy policies these retailers, please contact the applicable department store or other retail stores.

Any Personal Information collected by us in the European Union (“EU”) countries is subject to EU Data Directive 95/46/EC on the Protection of Individuals with regard to the Processing of Personal Data (the “EU Data Directive”).

Use of Information Collected by Us

Daisy Duke’s American Candy Store may collect two types of information about users: ‘Personal Information’ (such as name, email address, mailing address, phone number, birthday, credit card number and the items you purchase) and ‘Aggregate Information’ (such as information about how many users log on to our Site on a daily basis or frequency of customer visits to our Stores).

We use customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests.

We may also use this information to make relevant offers to you, to assist us in targeting specific products and services to you, to help us develop and improve our Site and Stores and tailor our Site and Stores to your interests.

Personal Information Collected Online Through The Site And At Our Retail Stores

Personal Information is collected online by us or our service providers on our behalf when users voluntarily register with the Site to purchase items, receive electronic newsletters, use community and communication services, answer surveys and enter contests and other promotional opportunities provided on the Site, when users make a purchase, and when users utilise the ‘Email a Friend’ feature. We also maintain a record of your product interests and purchases online. We may receive personal usage and demographic information from our Stores and from third parties we work with.

In our Stores, Personal Information is collected from you in a number of ways, including the following:

  • When you purchase products from our Stores, we may collect your name, address, birthday, email address, telephone number(s) and credit card information (with the expiration date). In addition, we collect transaction information related to your purchase (such as what you bought, the price you paid, the payment method you used and if the product was on sale).
  • When you fill out any in-store promotional surveys, we may gather certain Personal Information, such as your opinions on specific products and/or services, in addition to identifying information, such as your name, address, birthday, telephone number(s), email address(es), income and employment status.

Aggregate Information Collected Online by the Site and at Our Retail Stores

Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, frequency of Store visits, Site pages you access most frequently, or search terms you enter. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information. For example, the number of people who shopped on the Site during a specific time period or the number of people who shopped at our Stores who are 25 years of age is Aggregate Information that does not personally identify a specific user. Both the Site and our Stores collect Aggregate Information.

Order-related and Promotional Email

You agree that the Site is authorized to transmit email to you for the purpose of informing you about your particular transaction. In addition, the Site and its affiliates may offer electronic newsletters and promotional emails to those who have agreed to receive emails during registration or directly from our email sign-up form. Unsubscribe instructions are included in each promotional email.

Sharing Information with Third Parties

The Site does not share, sell or trade with third parties your Personal Information gathered online, such as email addresses, Personal Information collected as part of an online survey or other specific details about you, except with your consent or as described in this Policy. The Site does not contribute to or participate in cooperative databases, which give other companies access to such Personal Information.

The Personal Information and Aggregate Information collected at our Stores may be shared with the Site as well as reputable third-party organizations to contact consumers for marketing and promotional purposes. Third party contacts to our customers may be initiated only by postal mail. Except as described in this Policy, our Stores will not share your telephone number or e-mail address.

The Site, affiliate sites, and our Stores may divulge Personal Information if such action is required for Daisy Duke’s American Candy Store or any of our service providers or consultants to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative request from a law enforcement agency. In addition, we may divulge Personal Information if we or any of our service providers or consultants believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public.

Service Providers, Consultants and Affiliates

We may share Personal Information and Aggregate Information with our service providers, consultants and affiliates for our internal business purposes.

Use of Cookies

A cookie is a small data file that Web sites, when you visit them, often store on your hard drive. A cookie may contain information (such as unique user ID), which is used to track the pages of the sites you've visited. The Site uses cookies to, preserve the contents of your shopping bag between your visits. The Site also uses cookies to measure activity on our Site, which allows us to determine which areas and features of our Site are most popular. This information allows us to make improvements and updates to enhance your experience on the Site. Parts of the Site will not function if you do not have cookies enabled. You can set your browser to refuse cookies, or to alert you when cookies are being sent. If you turn off cookies or refuse them, though, you will not be able to make a purchase from the Site, nor will we be able to recognize you as a registered user to allow you access to your account information. To enable or disable cookies on your browser, please consult your browser documentation or contact your software provider.

Use of Pixel Tags/Clear GIFs/Web Beacons

A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of our Site but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit.

Notice to P3P Users

The Platform for Privacy Preferences Project ("P3P") is a standard developed by the World Wide Web Consortium ("W3C") that provides an automated, machine-readable mechanism for understanding the use of your Personal Information by the Web sites you visit. P3P uses a standardized set of multiple-choice questions covering the major elements of a Web site's privacy policy to provide a cross-section of how the particular Web site handles the personally identifiable information of its users. P3P-enabled browsers can automatically read this set of preferences made available by P3P-enabled Web sites and compare this information to the user's own set of privacy preferences

For example, Internet Explorer 6.0 requires third parties to set cookies to deliver P3P "compact" cookie policies with their cookies, and other browsers may use this mechanism soon. To enhance your online experience further, the Site is now P3P enabled. For more information on the W3C and P3P, please visit http://www.w3.org/P3P/. Given certain limitations in the parameters chosen by W3C, however, the P3P mechanisms may not describe the Site's privacy practices as accurately as this Policy. Accordingly, where discrepancies exist between this Policy and the P3P "compact" policies, this Policy shall control.

Security and SSL

Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Site address will change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through a secure connection. If you cannot access the secure server for any reason, please print our shopping page and place your order by phone at +44 (0) 7770 940 036.

Information Removal/Opt-Out

If you prefer not to receive marketing emails from the Site or affiliate sites, please let us know by clicking on the unsubscribe link within any marketing email you receive from us.

If you prefer not to receive marketing mail via the mail carrier, please let us know by sending a request to Customer Services, Daisy Dukes American Candy Store, 27 Horton Hill, Epsom, Surrey, KT19 8SS. Please be sure to include in any email or postal mail your full name, email address, postal address and any message.

Please note that such requests may take up to twenty one (21) days to become effective

If you do not wish to have Personal Information collected in our Stores shared with third-party organizations, you can have your name placed on a ‘do-not-share’ list (in which case, such Personal Information will not be shared with third parties) by sending a request to Customer Services, Daisy Duke’s American Candy Store: Daisy Duke’s American Candy Store, 27 Horton Hill, Epsom, Surrey, KT19 8SS. In addition, you may email us to become part of the "do-not-share" list at daisydukes@awesomecandy.co.uk

Children and Privacy

The Site is concerned about the safety of children when they use the internet, and understands that children may not understand all the provisions of our Policy or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the sites their children visit. Our Site and affiliate sites are not directed to children under the age of 13, and we will never request personally identifiable information from anyone whom we know to be under the age of 13 without verifiable parental consent. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files.

Links to Other Sites

The Site and affiliate sites may contain links to sites other than our own. Those sites may have their own privacy policy, or no privacy policy at all. Neither we nor any of our service providers have any responsibility for those sites, and we provide these links solely for the convenience of our visitors. Such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement.

These sites may send their own cookies to you and may collect information and use it in a way inconsistent with this Policy. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your Personal Information. Neither Daisy Duke’s American Candy Store nor any of our service providers control the content that appears on these sites or take any responsibility for their content, nor should it be implied that Daisy Duke’s American Candy Store endorses or otherwise recommends such sites or their products or services offered.

Personal Information Collected By Daisy Duke’s American Candy Store and Correction Requests

You can ask us by mail for a summary of any Personal Information that the Site or the Stores have retained about you.

Please address your request to Customer Services, Daisy Duke’s American Candy Store, Honeysuckle Cottage, 27 Horton Hill, Epsom, Surrey, KT19 8SS.

We will send such information for review only to the email address or mail address that we have on file for the visitor name that is associated in our database for such information.

If at any time, you wish to change, correct or update your Personal Information, please send your request to Customer Service, Daisy Duke’s American Candy Store or email us at info@dda.uk.com. Please be sure to include your email address, full name and postal address.

Additional Information

No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of the Site to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neither the Site nor any of our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.

Limitation on Liability

IN NO EVENT SHALL THE SITE, DAISY DUKE’S AMERICAN CANDY STORE, THE STORES OR ANY OF OUR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES HAVE NOT BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OR THE EXISTENCE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Applicable Law

These disclaimers, terms and conditions are governed by English Law without giving effect to any principles of conflict of law.

Dated: January 2015

About us

Daisy Duke’s American Candy Store offer handmade American confectionery, world-famous American chocolate bars and awesome US candy treats, gourmet jelly beans, hard candy, lollipops, gumballs and jawbreakers, jellies, chews, gummies....Read more

Testimonials

" Ate them all the same day . Now feel sick. couldn't help it all so nice "

Charlotte, Southampton.

" Outstanding customer service and item arrived 2 days after ordering. Seller went out of their way to accommodate my needs. Will happily buy again. The product is amazing! Can’t stress how happy I am with this. Top seller, top product. "

Evan, Co. Antrim.

" Excellent Items , Packaged well and delivered on time. I would recommend to anyone. "

John, Orpington

" Great Company to deal with - will buy from again "

Helen, Swindon

" Arrived quickly and well packaged. A fun gift for Easter . "

Sarah, London

" I was really happy with the box of peanut butter goodies I ordered for my boyfriend for valentines day. He was made up! Thankyou! "

Keisha

" Peanut butter delight for those that love this. Item arrived well packaged before estimated delivery date. The seller contacted me regarding delivery address and was very polite. Would definitely recommend this seller. Thank you "

Jenny, Chesterfield.

" Product arrived early, product as described. Would definitely recommend seller and product "

Michelle, East Sussex

" Ordered on the Thursday and it got delivered the next day. This was for part of my boyfriends valentines and he loved it. "

Lisa, Kilmarnock.

" We had a problem with delivery as the first parcel went astray. These sellers went out of their way to make sure I had my fudge in time for xmas.lovely lovely people "

Dorothy, Reading

" Great service and my expections were exceeded in every category. All Daisy Duke Candy products are brilliant and when I have sent them as gifts (or just for me) the response is amazing. I absolutely recommend this to all! "

Emma, Harlow

" This seller is an absolute delight! They were so helpful and friendly and the stuff they sell is brill :) highly reccommend! "

Victoria, Stamford.

" items arrived before estimated date given. goods arrived in good condition in a lovely box making the item great for a gift. excellent service. date given. "

Val, Swansea.

" My nephew absolutely loved it, said it was the best Christmas present he got "

Sophie, Great Yarmouth

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